Product returns

Our Commitment:
We are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase or the product arrived with a manufacturing defect, you can return it in accordance with the following recommendations.

14 Day Return Policy: You have 14 days from the date of receipt to return eligible items for a refund or exchange.
Item Condition: Returned items must be in their original condition, unused, with all original tags and packaging.

To initiate a return, follow these steps:
Contact Us: Contact our customer service team via CONTACT US and request a Return Authorization (RA) number.
Package your item: Pack the item securely, include a return reason sheet, include the RA number in the package, and ship it back to us using a trackable shipping method. (You will receive the address and name of the recipient from a competent manager)

Returns and exchanges:
Refunds: Once we have received and inspected the returned item, we will refund you to your original method of payment less shipping costs within 14 business days.
Exchange: If you prefer an exchange, please specify the replacement item when requesting your RA number. We will send a replacement item as soon as we receive the returned item.

Non-returnable goods!

Please note that the following items cannot be returned:

  • Damaged
  • Without original packaging
  • Without components and accessories
  • Without accompanying documents
  • Showing signs of use

Important!
Once an order has been sent, it cannot be cancelled. Also, the return of goods cannot be affected by force majeure circumstances (for example, the car was involved in an accident before receiving the ordered goods, flood, fire, etc.).

If you have any questions or need further assistance, please contact our customer service team at CONTACT US.


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